| Genesis Trio Level Blue Module Screens |
Click on Images to Enlarge |
Über Wizard
Adding a new client from scratch could be a daunting task. Not with the Genesis Trio Über Wizard! Über means "super" in German. It is kind of like a wizard of wizards. Über will take you through every single step that is necessary to take you from a new customer contract that hits your desk, to that new client being fully provisioned and ready for the first bill to be printed! All together now...Über!
The screens on this page step you through the progression of setting up a new account. |
 |
Tree View
We call this the Tree View. This is a Windows Explorer type of view to show you all Fleets, Radios, Personalities, TalkGroups, and Modes for each account. Clicking on a radio, brings up the Radio View screen as you see on the left. |
 |
Accounts
The Accounts Screen is available from the Left Menu or the File -> Setup menu. As you can see here, we have engineered a high level of sophistication into the Trio design that is available only in CM&B software costing many times that of Trio. |
 |
Memo View
Memos can be written to track conversations with clients. Memos are stored both in your local Outlook as well as a central database so that all Trio users can see them. Reminders can be set to tell you to call a client, change the status of a radio, etc. You can create these reminders in Outlook or in Trio. |
 |
Web Aware
Clicking on the Radio model shown in the picture on the screen links you to the web page that is specified in the URL box. This URL can be set to Motorola's web page with all the latest information for the particular model or any other web page you choose. |
 |
Personality Billing
Adding radios, Personalities and Modes is a snap with Genesis Trio. Clear, simple screens guide the user through the steps. When CSRs (customer service representatives) help the end user, the screens give clear information about the radio unit. |
 |
Change Tracking
Every screen shows you information about who first entered a record, when it was entered, who last edited the record and when it was edited. |
 |
Search Screen
Genesis Trio users have the ability to limit the content they are working with at any time with the Search screens. Each section in Trio has its own search screen. There are many different things to search by. Once you have entered your search criteria, press the Find button. This will return all records that meet your criteria. You can now sort by a column by clicking on the column heading. Once you have found your record, simply double-click it or highlight it and press the GoTo button. |
 |
 |
|
