Still Lost?
Customer Support
For all support issues — including informational inquiries — we require a trouble ticket. This will help us follow issues and take appropriate courses of action. When a ticket has been activated, we are immediately notified and respond quickly. We promise throrough and expedient conflict resolution and follow-up.
Emergency Support
In the event of an emergency and you are completely down, call our Emergency Help Line at 1-877-548-0465. Click here for additional phone contacts.
Lost? Find Your Way Here
If either of the following applies to you, Genesis Trunking Management Solutions can help.
- Do you own or operate an analog or digital trunking system of any type?
- Do you own or rent radios that operate two-way dispatch and/or telephone type operation over a wide coverage area and use someone else's towers?
Choose the applicable system architecture:
Analog Trunking System — Motorola
GenWatch3®
GenWatch3 listens to the Control Channel and not only shows who is talking on any selected talkgroup, but it also shows system metrics.
EzSaveWin
EzSaveWin is designed from the inside out to communicate with all types of Motorola central controllers (except SmartZone).
Genesis Trio
For billing, there is not a more comprehensive billing and management software package available for the price than Genesis Trio!
Analog Trunking System — TETRA
GenGET
GenGET retrieves, interprets, distributes, organizes, displays and archives data across multiple agencies and networks. Data can be accessed from anywhere via LAN or WAN and used regularly for perfomance and usage reports.
GenWatch3 NetVista
GenWatch3® NetVista provides a clear view of a system's overall health while detailed activity plays out in real time. It is also the portal to a powerful, flexible suite of reports.
Genesis Trio
For billing, there is not a more comprehensive billing and management software package available for the price than Genesis Trio!