Genesis–Making Motorola Trunking Systems Better Since 1983
Time at Genesis:
Welcome MessageWelcome Message
Click here for a welcome message from Genesis CEO, Phil Burks.
Genesis Family AlbumGenesis Family Album
Click here for a gallery of the Genesis Group over the years.
Genesis TimelineGenesis Timeline
Click here to see how The Genesis Group started and what we have accomplished over the years.
Genesis' product lineGenesis' Product Line
Click here to learn about Genesis' trunking solutions software.

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Come Visit Us

601 Shelley Drive Tyler, TexasWhere We are
The things we do at Genesis allow us to be physically located anywhere in the world. We have chosen a place in Texas that offers great people, great talent pool, great schools for our children, great churches, and actually great weather. Ok...the weather is hot in the summer, but we have mild Winters and long Fall and Spring seasons! We are located in Tyler, Texas, which is nestled in the heart of East Texas. East Texas has many rolling hills, trees and great lakes for fishing. We are about 100 miles East of Dallas, Texas and about 70 miles West of Shreveport, Louisiana. If you are flying to see us, you will want to have your travel agent route you directly to our Tyler Airport. The designator is TYR. You will route through Dallas Ft. Worth Airport (DFW) and then you can take an American Eagle Shuttle flight to Tyler. MAP

Fashion Sense
The dress around our office is what is called "business casual". In other words, we want our staff and visitors to be comfortable. Since Texas can get downright hot in the summer, please feel free to dress in a golf shirt and slacks for the men and blouse and slacks for the ladies. In the winter, temperatures are very unpredictable so a light jacket and layered clothing is best. Fridays are blue jeans days here. Our goal is to provide a creative and relaxed atmosphere for our meetings.


Genesis Quality Statement
· Genesis will test and retest and retest before software leaves our hands.
· Genesis will test on all published compatible Windows operating systems before any software leaves our hands.
· Genesis will test all installation operations before any software leaves our hands.
· Genesis will test for disaster recovery before any software leaves our hands.
· All published features and functions will operate as stated.
· Documentation of testing procedures will be included in Source Safe.
· All software will have a lock down archived source code versions stored in Source Safe, DVD media, on and off site.
· Genesis will, at all times place "customer down" issues at the highest priority. Genesis will work tirelessly and tenaciously to bring any customer down situation back to life, no matter why the customer is down.
· All Genesis employees will remember that if there is an issue after our product gets into customer's hands, the employee that caused the issue will be the same person fixing the issue. Each employee's goal is to never have to spend time fixing our own errors.
·

All Genesis employees will have pride of "ownership" in each of their product specialties and as such will prepare it, deliver it, support it and improve it just as they would their own child.

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About The Genesis Group

Genesis–Making Motorola Trunking Systems Better Since 1983Who We Are
The Genesis Group is a telecommunications solutions company with strong family values. We create software tools to make Motorola Trunking systems* work better. Over the years we have owned and operated Motorola brand Trunking systems. We have managed twenty-three LTR based Trunking systems for a nationwide company. We have developed and are currently marketing several software programs to help the Trunking operator keep his sanity and make money. We consult and teach Trunking operators (both public and private systems). We help potential operators develop the technical design of their systems. In short, we help the trunk system owner maximize his investment. Also, we consult in other areas of communications. We help design custom software solutions for the communications industry. We also lecture and write articles on the Trunking industry.

Genesis–Making Motorola Trunking Systems Better Since 1983
Click image for our history

In The Beginning...
The Genesis Group opened shop in December 1988. Before then, we had built a very successful tower rental and SMR communications company called Jecca Towers, Inc. which was purchased by Motorola in 1988. Jecca Towers began in 1980 and grew under the leadership of Phil Burks to 9 communication rental towers and 7 Motorola Trunking systems. All of Jecca's communication properties were designed, installed and operated for 8 years under the guidance of Phil Burks. Phil began helping other Motorola trunk system owners with training and software during the Jecca days. In 1983, Phil created software to help with his billing and management needs. Other Trunking operators began requesting copies of the software for their companies. The result was two commercially available, copyrighted products called EzBill and EzSave.

From 1989 to now, we have kept pace with the trunking industry to add products that help the owners and operators of these very expensive systems to operate them to the top most efficiency. For a complete story about Genesis' History, click here.

The Genesis Philosophy
The way any company does business is a true reflection of the leadership of that company. Here at Genesis, we're not perfect by any stretch of the imagination, but we strive for perfection. At the top of our philosophy is to treat others as we want to be treated. That means peers, customers, vendors, everyone. At all times, we attempt to under promise and over perform. Each of us strives to have a servant attitude. Money is simply a reward for a job well done and not the driving force behind our existence. The customer may not always be right, but it is not our job to rub that in. Constantly listen to our customers--really listen--and then apply what they have said to our software.

What We've Been Doing
When The Genesis Group opened, it was founded on the knowledge that private and public trunk system owners, worldwide, needed tools to help them get the most value from their investment. It's been our privilege to help with over 2000 Motorola and LTR Trunking systems, worldwide. Our services include answering simple questions before a system is purchased to implementation of full, daily operations training. Within this range, we have analyzed trunk system orders, installed towers and repeaters, surveyed sites, set up billing and management systems, invented software to help manage these systems, created custom interfaces between Motorola software and other applications, and much more.

Genesis–Making Motorola Trunking Systems Better Since 1983We have lectured and given motivational style encouragement to the Trunking industry. We currently have created and now market over 10 software programs for the Trunking industry. We also are the exclusive global marketing and support firm for CTech Logging Systems (airtime accumulator products for the Trunking operator). We have developed strong partnerships with companies like Motorola. We have signed up re-sellers in various parts of the world that we trust to bring the Genesis quality to your office. In short, Trunking system management is our business.

Our Core Languages
Like many programming houses, we all started in DOS to program. Over the years we have migrated with the leading edge of the industry. Our focus has always been in the Intel processor world (DOS & Windows flavors) but we have dabbled in a few Linux and SCO UNIX modules over the years. Our current core competency is in the following languages:

  ·  C++
  ·  C#
  ·  .NET variations
  ·  ASP (ASP.NET)
  ·  Visual Basic 6.x +
  ·  VB Scripting
  ·  MS-SQL Query Language
  ·  Clipper (DOS)