The Genesis Group - Products

Genesis–Making Motorola Trunking Systems Better Since 1983

Time at Genesis:

General Overview
Read a Brief Overview of what Genesis Trio is and how it can help you.

Trio General Features
Trio is a powerful, feature-rich tool. Find out what makes Trio so unique here.

Complete Features
Quite numerous, but worth checking out. See Trio's comprehensive features here.

Information Request Form
For more information on Genesis Trio from a Genesis representative, please complete this form.

General Comments

Crystal Reports
All of the Genesis Trio reports and graphs are created with either Crystal Reports or Microsoft Excel. We do that to give you the power. Power to adapt and change the reports the way you want to. Add your own logos, special messages, change languages, anything you want. If you don't want your staff taking the time to do this, we can do it for you. MOST of the time there is NO CHARGE for this. The only time we charge is if there is a report that is 100% totally unique to your operation and that no other client can use. Also- if there is a report that you want and we have not included it, and it is a report that others can use, we will add it at no charge (and we'll send you a thank you!). All of our reports have setup screens that allow you to sort and filter the report in hundreds of different ways. In later releases, we will allow you to save report settings as "Favorite Reports" that you can easily recall.

Most of Trio’s reports are generated with Seagate Crystal Reports, the world’s most popular and powerful report creation tool for Windows. You have the power to modify our reports and/or create your own.

» Home Page | » Products | » Genesis Trio | » Reporting Configurations

Reporting Configurations

Genesis Trio Report Output Images	Click on Images to Enlarge
Account Contact Information This is the classic list of accounts and their basic contact information.
Account Inventory This describes all of the radios and other items that each account has. This is great for a company general manager or accounting manager to have for a comprehensive view of everything that is being billed to them.
Top 40 Units by Airtime Usage (Internal) This is simple. This helps you quickly identify who your biggest income producers are, from a individual radio perspective.
Bottom 40 Units by Airtime Why a report like this? Users the suddenly show up in the bottom of a usage list are likely to leave you soon. This identifies units that may be ready to churn. Save a customer, starve a competitor!
Call Detail Report This is the classic telephone call detail that you can supply to a client. This is a good place to mention again that most all of these reports can be easily created as HTML pages and published for web access. Trio is web aware and with a little more hardware (firewall and web server PC) and an extra Trio module (Trio Secure Web Server), it is a simple step to add client self-service.
Client Radio Inventory This is different from the Account Inventory in that this is a "one line per radio" report that does not show all of the details. This is great for department managers to double check their radios against what is being billed to them.
Fleets Assigned (Internal) This is an internal report for you that shows you a quick glance of your Fleet resources and how they are being used.
Talk Groups Assigned (Internal) Like the Fleets Assigned report, this helps you to see at a glance the status of your resources.
Inventory (Internal) This report shows you what inventory you have, where it is located, reorder status, etc. Notice that we can handle radios, batteries, cases, yo-yos, etc. Genesis Trio can use this inventory data to choose when you add radios to a client. You can also elect not to use this. It also supports dealer-based inventory.
Radio List (Internal) This details the radios that you have on your system with very basic information about those radios.
Templates Report (Internal & External) Rate Plan Templates can get out of hand very easily! They can be complicated and your dealers or sales people need to have a simple way to know what is current and what makes up the plan. This report is great to print and have in a sales kit for dealers and salesmen. It can also be sanitized a little bit and published to a web page for your customers to view and help them choose the plan they want.
Total Personalities by SIC Code (Internal) SIC Code stands for Standard Industrial Classification. Each customer can be classified as to the type of business that they are in. This graph lets you see what market segment is driving your income.
Total Personalities by SIC Code (Text - Internal) This is the same information as the graph, but for those that don't like to look at pictures (or who want more detail)!
Total Personalities by Status Internal- Each Unit can have a few states. Active and Inactive are just two. This graph, which can also be seen in a pie chart as a percentage, give a quick view of your overall count of units and their status.
Total Personalities by Status (Text - Internal) For those that like numbers more than pictures.
Total Provisionable Items by Dealer (Internal) Big word! This is a view of every dealer or salesman you have (we show only one) and how all of the accounts stack up. This has several variations to be able to restrict this to the top 'x' customers for each dealer by unit count or by revenue.
Total Provisionable Items by Dealer (Text - Internal) For those that like numbers more than pictures.
Total Units by Type (Internal) This is a wonderful way of graphically seeing which types of radios you sell most.
Total Units by Type (Text - Internal) For those that like numbers more than pictures.
Total Units by Type and Status (Internal) Here is a graph to help you spot a trend. If you see a particular type of radio that from month to month decreases in the Active column and increases in the Inactive, there is likely a problem in that radio model. That leads to customer dissatisfaction. Catch it before it catches you!
Total Units by Type and Status (Text - Internal) For those that like numbers more than pictures.
Churn Summary and Detail (Internal) Churn, by definition is like this: When you start a month, you have 2000 units. At the end of the month, you still have 2000 units but you know you turned on and off a lot of units. What happened? This report shows you why units were deactivated and/or activated. You can create the categories for churn. As an example, the common ones for deactivation are: Lost to competition, Lost due to price, Out of business, etc.
Instant ARPU (Internal) ARPU stands for Average Revenue Per Unit. This is not really a "report" as you would think of reports. This is a snapshot of your entire Genesis Trio revenue to see at a glance, from the Trio desktop how you're doing. This can be blocked so only management level people can have access to it. It's fun, in sales meetings to be able to open this on your screen, turn the screen so salesmen can see it and then start praising them or yelling, as the case may be!
Instant ARPU (Internal) This is the print version of the window. This can be printed from the screen above. It's a great idea to then include this in a sales meeting.