Genesis Trio

Customer Care, Billing and ID Management

Genesis Trio is a comprehensive Windows®-based customer care and billing solution designed specifically for the needs of owners and operators of wireless communication systems.

Genesis Trio helps manage and bill all of the many details associated with ASTRO®25, SMARTZONE, Dimetra, and Public Safety LTE* systems. Trio collects individual usage information — such as telephone, group calls, private calls, downloads and uploads — and turns that raw usage into billable usage by the rules you set. It interfaces seamlessly with Crystal Reports and Microsoft Excel®. Configuration of radios is a breeze with its intuitive setup wizards. Trio can go from contact to invoice for most wireless communication systems.

Altogether, Trio is the most effective solution for:

  • Billing
  • Client Care
  • Accounting
  • Market and traffic analysis
  • Provisioning (coming soon)**

 

* Contact Genesis for details

** Provisioning of the System Controller itself is available only for Dimetra systems due to infrastructure limitations in other trunking systems.

Integral to Interoperability

As a powerful modular enhancement of Genesis' industry-standard performance management solution GenWatch3®, Trio accurately manages, reports and invoices on systems of any size. It collects data from ATIA, GGSN or LTE ports, making it an integral part of your interoperability platform.

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Trio Legacy

Since its release in 2000, Genesis has re-written many parts of Trio to add even more powerful features, as well as increase its efficiecy, speed and user-friendliness. We continue to test, re-test and enhance Trio. We listen to our customers and put in the features that they want. Our latest version of Trio is the result of thousands of dedicated hours, revising and refining this world class software. Despite its multi-layered sophistication, Genesis offers this solution at a price that makes sense.