|
 |
Brief Overview
ATIA is like rocket science. GenSZAI makes it child's play. Read an overview here. |
GenSZAI Enterprise Edition
Tap into additional features. Read about the benefits of GenSZAI Enterprise here. |
GenWatch3 NetVista
Remotely view live activity on your Motorola trunk system from any location! |
Reports & Graphs
With help from Microsoft Excel, you can create spectacular reports. |
System Specifications
Learn about hardware requirements for running GenSZAI Suite as well as ordering information here. |
|
 |
Customers Speak Out |
 |
|
 |
"We have been using the Genesis (GenSZAI) system to track down system intermodulation and interference problems with pretty good success. It turns out that SQL is able to calculate 2A-B, A+B-C, frequency reuse, and other potential interference cases better than any procedural program.
We have been plagued by unexplained cases of 'bleedover' interference where one agency is able to hear another – pretty big problem. Although a large portion of the bleedover interference is caused by our own system, some of the problem is also believed to be related to Nextel interference into our base stations (similar to the problem of Nextel base station interference with public safety mobiles).
It would be nearly impossible to track down the interference without a comprehensive database of all call details. We have some fairly sophisticated queries that automatically evaluate all overlapping calls for reuse interference, 2A-B, A+B-C, etc., so that we are able to classify the problem in minutes!"
Mike
SmartZone System Operator
(a very large county, CA)
"Entergy is currently operating an 800 MHz, 6 Zone, SmartZone two-way radio system with approximately 10,000 radios in use. The Genesis GenSZAI software is implemented among our six different zones in four states and we find it to be more than effective in presenting all of the traffic analysis data traversing our network. The staff of Genesis has been more than patient and helpful in tailoring the needs of Entergy, which allows us to better serve our customers. We are in turn thankful and pleased that we have the opportunity to work with the Genesis family and would recommend the services of Genesis to anyone considering the use of any service they provide."
Ross Miller
Telecommunication Transmission Engineer
Entergy
"Thanks for the e-mail and yep it's working like a champ. My committee members like the reports that I can generate and it's even more fun catching the abusers. :-) Are there any updates that I should be aware of? But then again it's working so well – why mess with it, right?"
Mark Fila
Palm Beach County, FL
"It is working great and we are getting a lot of useful data."
Joe Kuran
WCCCA (Washington County 911)
Genesis: "Just a quick note to touch base with you after GenSZAI / GenWatch3 NetVista Installation and Training. Is everything going well?"
Customer: "Yes it did. Shaun did an excellent job with the installation and training and it is great to finally have a way to see the data on our radio system!! Thanks so much!"
Kathleen Nelson, PE
Telecommunications Engineer
Great River Energy
Genesis: "Just a quick note to touch base with you after GenSZAI / GenWatch3 NetVista Installation and Training. Is everything going well?"
Customer: "Yes it is and when we had a few issues, Robert took care of us. Thank You!"
Troy Keller
Louden County, VA |
|
 |
 |
|
|
» Home Page | » Products | » GenSZAI | » Customer Accolades
|
|
 |
GenSZAI Customers |
 |
|
 |
Not Shown: The State of Florida (Miami & Orlando) | Entergy: LA, AR, TX, MI | Hydro Quebec | County of Orange, CA | Northern Territory Police, Darwin, Australia | East Texas Medical Center, Tyler, TX| Banco Industrial, Guatemala | Electicidad de Caracas, Venezuela| MTK, Moscow | MOI, Latvia | Kingdom of Saudi Arabia | many others
The Metropolitan Washington Airports Authority (MWAA)
The Metropolitan Washington Airports Authority operates a Motorola Simulcast SmartZone Trunking system that connects Washington Dulles International Airport and Ronald Reagan Washington National Airport together. Both of these airports are located near Washington DC. area. Genesis supplied our GenSZAI Suite to monitor the ATIA data stream and build a database of all call and site activity. From this database, reports and graphs can be done to track system usage and radio usage. The Metropolitan Washington Airports Authority is also using EzBill, from Genesis, to help keep track of IDs, radios and groups that are on the system. Additionally, GenWatchxl is used to provide additional system administration information.
Note: This does not imply an endorsement of Genesis by the Metropolitan Washington Airports Authority. |
|
Trunking Telecomunicaciones S.A., Santefe de Bogota, Colombia
An Anditel S.A. company
Trunking Telecomunicaciones S.A., by way of their parent company Anditel S.A., has been in the business of providing Trunking communications (Motorola SmartNet), satellite communications and other sophisticated levels of communication service for many years. One of their largest clients is the Colombia electric company. Their needs have increased over the years and that led Anditel to install Motorola's SmartZone Trunking system. They have begun operation in 5 of the major cities in Colombia and in the end, they will have 40+ sites that will cover 95% of the the Colombian population. Bogota is a sprawling city that is bordered on two sides by mountains. Genesis is proud to have been selected to supply the airtime accumulation and billing software for Motorola and in turn Trunking Telecomunicaciones S.A.
The Trunking Telecomunicaciones / Anditel master site is located in a highly protected site atop one of the mountains that surrounds Bogota. On this mountain, there are many forms of satellite, broadcast and wireless communications.
|
The Zone Controller and the RF channels for this site are located on the first floor of the building. The third floor of the building houses the Control center for the SmartZone System. |
Here is a photo of the Master Control with Greg Hendry (Genesis) and Alex (Anditel). In the top middle of the photo you can see a 'main' and 'standby' GenSZAI operating. In the near future, Trunking Telecomunicaciones S.A. will be moving the 'main' GenSZAI to their offices in downtown Bogota by way of a microwave link. From their offices, they will be able to watch all of the SmartZone activity. That's great for Customer Service personnel! |
Here is the 'formal' class picture. The training for GenSZAI and GTMS (Genesis Trunking Management System) was held in January, 1999. In the Photo (left to right) are: Alex Aguillón, Edilberto Becerra, Carlos Aponte (Motorola), Phil Burks (Genesis), Alba Rubiano, Patricia Barrera and Greg Hendry (Genesis). |
The entire class spent two days of classroom time plus 3 days of hands on time to learn all of the major secions of GTMS and GenSZAI. They will be using the Genesis software for billing fixed charges and airtime to all of their clients. |
Trunking Celumovil S.A., Bogota, Colombia
Covering the entire country of Colombia with a single Trunking system is an enormous task, no matter how you look at it. Trunking S.A. with headquarters in Bogota is one of three Colombian companies to do that. They elected to install a Motorola SmartZone system to do that. Initially, they have begun operation in 3 of the major cities and in the end, they will have 40+ sites that will cover 95% of the the Colombian population. Genesis is proud to have been selected to supply the airtime accumulation and billing software for Motorola and in turn Trunking S.A. |
This is an example of a typical SmartZone Central Office installation. There is no RF channel equipment at this location. |
The Genesis GenSZAI software connects to the Zone Controller ATIA port located on the back of the Zone Controller. It is then distributed (in the case of Trunking SA) to two PCs operating WindowsNT and GenSZAI to provide 100% redundancy. The reason for this is that this is a public use system and fault tolerant design demanded this. |
The entire SmartZone System Central Office hardware is under the operational control of Antonio. |
During a break in the training on October 7, 1998, we caught some of the students for a picture. In the photo are Carlos Aponte, Motorola (top left who was our 'keeper' and translator); Guillermo Padilla, Motorola; Greg Hendry, Genesis (top center); Francisco Jiménez, Motorola; Alfredo, Trunk S.A.(lower left); Giovanni, Trunking S.A.; Eduardo, Trunking S.A. |
Giovanni and Alfredo are the primary students and operators of EzBill. EzBill takes the airtime information from GenSZAI, imports the information and finally creates invoices in Spanish. |
| In Trunking S.A.'s case, EzBill's invoice will be used as a Detallé and then Trunking S.A. will create their own specialized Factura from EzBill's open databases to meet their personal preferences. We are very proud to have Trunking S.A. as an addition to the Genesis client family! |
|
Central America
Mobilphone de Panamá
Mobilphone de Panamá has been a long time user of EzBill, EzSave and GTMS. In 1996 they upgraded to Motorola's SmartZone Advanced Trunking System. Joe Fidanque and his Mobilphone de Panamá company have trunking operations with SmartZone& LTR. They also operate a large paging operation in Panama. In early 1997, we installed GenSZAI version1.0. It has worked flawlessly for all of 1997 to accumulate and report all telephone call detail (like the SLNG report from an MBX). In November, 1997 we upgraded upgraded GenSZAI to our current release version. Greg Hendry, Genesis' Chief Senior Programmer went along for the installation to see that all installation and training went smoothly. Care was taken to observe that the GenSZAI Channel Monitor Screen duplicated the action seen in the ZoneWatch screen. Airtime was accumulated, reported and billing was tested.
While GenSZAI was being installed and tested, we also updated the existing GTMS software to the latest version and trained their dedicated team (Lilia, Elias and Armando). With all of the enhancements and with additional ones that will be delivered to Mobilephone de Panama soon, they have a very powerful SmartZone trunking system with the most powerful billing and management system on the market.
Electronica Balboa S.A. (EBSA)
Believe it or not, in Panama City, Panama, there are two, yes two public use Motorola SmartZone SMR systems! Electronica Balboa has been operating a Motorola AMSS (Automatic Mutiple Site Selection) system for many years. Art Sherry and his son Arthur Sherry (pictured with Phil Burks - Genesis president) also operate other stand along SMR systems, both Motorola and LTR. EBSA has also been one of Genesis' earliest international clients.
For years there was no Cellular service in Panama and EBSA's AMSS system (which by the way connects the Atlantic Ocean with the Pacific Ocean) was not only a large dispatch system but also the main wireless telephone system. Now, EBSA in in process of installing a Motorola SmartZone system in Panama. While Greg Hendry and company president, Phil Burks were in Panama City, they did installation and setup of GenSZAI and also the latest GTMS software for billing and management. Training on GTMS included the ability to automatically update stand alone Motorola Smartnet controllers and the ability to use GTMS to program radios via GRIPIT (Genesis Radio ID Programming Interface Tool). Prospero, Renaldo, Argelis (pictured), Quiros, Arthur and Karen attended the training.
It was emphasized to us that ZoneWatch is an optional component of SmartZone. EBSA had not purchased the ZoneWatch option in an effort to be cost conservative. They were elated to find that the GenSZAI Suite contains a powerful NetVista module that allows all SmartZone activity to be viewed from any point on their compant LAN. Genesis is changing its marketing and pricing of GenSZAI as of January 1, 1998. Please contact Genesis marketing for more details on the new and powerful features that will be appearing in the GenSZAI Suite in 1998.
|
|
 |
 |
|