GenWatch3 Additional Modules

For Core modules that come standard with GenWatch3, click here.

Group View

GenWatch3 Group View bridges a gap that exists in many dispatch centers that are faced with one or more issues:

  • A full blown console is not affordable
  • Dispatching 4 to 30 talkgroups requires discrete, individual radios all sitting in the room or an older console
  • Identifying radios is next to impossible, especially in times of heavy traffic
  • No means of being alerted when an officer or worker presses the Emergency button
  • Stuck with an older SIP, SIMS or SystemWatch that is in process of breathing its last breath

Group View alleviates these issues at an astoundingly reasonable price.

On screen animations help grab attention. Selectable sound files indicate various states. For example, when an Emergency is initiated, the "Emergency" sound is heard. Talkgroup windows may be resized to show the last caller, up to the last 30 callers. Group View additionally displays the radio ID, Alias, Date and Time of last call, a special location field (not GPS), and a tag that identifies a radio in a special way, such as stolen or abuser.  The All Activity window shows PTT activity in time order for all talkgroup windows that are open.

Channel

 

Channel Status

One of the most useful screens in GenWatch3, this is where the rubber meets the road. Most of our customers leave this screen up 24/7. Channel View works on the smallest SMARTNET to the largest multi-zone trunking networks. The Channel screen can be customized in a multiple of configurations, from font sizes, colors, panel sizes, background images, information displayed and more. It can also be stretched across multiple monitors.

Customized views:

Archiver

Data Archiver

GenWatch3 Archiver has the ability to save all Control Channel Data for months and even years with no loss of detail.

Once a data packet is decoded, it is stored in one of several data tables. The amount of needed hard drive space is dependent upon:

  • Daily call volume
  • Length of time data needs to be stored
  • Need to archive raw Control Channel data or not

In general, the larger the drive, the better.

Affiliations

Affiliation Monitor

The ability to know the most recent talkgroup that a particular radio is affiliated with can be challenging. The GenWatch3 Affiliation module makes it child's play.

Monitor by Talkgroup
From the left pane in the window, talkgroups can be selected. Each will open its own window to display an up-to-the-second list of radios that are currently affiliated in that talkgroup.

Affiliation Monitor Search
This is a powerful search function which finds radios and their affiliated talkgroups. Search by ID, partial ID, Alias, partial Alias, restricted by date/time range, and more.

Affiliation Monitor History
The next question is: "...so where has this unit been?" On a SMARTZONE system, a radio's history may be found by following the sites and talkgroups it visited within a date/time range. On a SMARTNET system, a radio's history may be found from the talkgroups with which is affiliated.

 

System Summary

System Activity Summary

Being able to see what is happening at a simple glance is a wonderful thing. This screen quickly shows the most important system statistics from the last minute, last 15 minutes, last 30 minutes, last hour, last 3 hours, or last 6, 12 and 24 hours. Data may be simply captured and printed from this screen. Inside System Summary are many graphing variations that are dynamically updated every minute (adjustable).

The optional GenWatch3 reports provides comprehensive reports of stored data.

Trigger

 

Trigger Module

When things happen on your system, you want to know about them without having to hover over a screen, watching every packet. Trigger handles that for you.

Trigger is setup similarly to the way filters are setup in MS Outlook. It builds a sentence that describes what the Trigger is to do. One event can handle up to three tasks:

  1. Alert the desktop
  2. Play a sound file
  3. Close a relay

Some example events to trigger on are:

  1. A certain DIAG message appears for the __th time in "x" time period
  2. When a certain radio sends a certain Status
  3. When a radio has not been heard from in "x" period of time. We call this the LoneWorker Alarm.
  4. When a radio presses his Emergency button and it is not acknowledged in "x" seconds.

The Trigger module operates with the OnTrak USB I/O device. Through the GenWatch3 Trigger module, each device can close up to 8 different relays. These may be used to sound alarms, open garage doors, etc. The sky's the limit!