UEM Enhancement for ASTRO 25

Forensic Reporting on Archived Data and Live Views from the UEM on ASTRO 25 Networks

The Genesis UEM enhancement extends the functionality of the Motorola UEM in several ways.  Like other Motorola reporting tools, the UEM is meant to be an immediate diagnostic tool but is not built to archive every detail of reported activity for anything other than a very short period of time.  The main feature of the Genesis UEM enhancement is the ability to retroactively view the health of the hardware then analyze trends that might not be evident with the snapshot view that the UEM allows. Reports are filterable by criteria such as date/time, IP addresses, devices, severity and more.

The Genesis UEM Enhancement comes with a set of five standard reports:

  • UEM Alarm States
    Allows the user to enter a specific Date and Time.  Reports on the current state of every piece of UEM monitored equipment as of that specific Date and Time.
  • UEM Alarm Summary
    Allows the user to enter a specific Date and Time.  Reports a summary of alarms by category (Communication, Equipment, QoS) and by Severity (Info, CommFailure, Minor, Major, Warning, Critical, Clear, Unknown) for that specific date and time.  Several charts are embedded in the report to summarize the by Category, Severity or both.
  • UEM All Alarms
    Allows the user to enter a beginning Date and Time and an ending Date and Time for the reporting period. Reports on all alarms reported on the UEM during that reporting period.
  • UEM All Events
    Allows the user to enter a beginning Data and Time and an ending data and Time for the reporting period. Reports on all events reported on the UEM during that reporting period (not limited to the 10,000 line view of the UEM)
  • UEM Hourly Alarms
    Allows the user to enter a beginning Data and Time and an ending data and Time for the reporting period. Reports a summary of Alarm severity reported on the UEM during that reporting period.

Hardware Connectivity

The following devices report hardware problems to the UEM:

The following devices are located in virtual containers of the Generic Application Server (GAS) and faults are reported through a GAS UEM Alarm: