Use Case: Riverside County, California

While working on the Public Safety Enterprise Communications (PSEC) Project for Riverside County my staff and I encountered some concerns with Motorola's MCC7500 Dispatch Consoles.  The primary concern was the variety of input options.  The options offered were:

GADI RiverBoard and SideCar at Riverside County, CAWhat was needed was a specialized radio keyboard that allowed dispatchers "one button" access to frequently used functions as well as functions that were deemed critical in nature.  This keyboard sits just above the CAD keyboard and allows the dispatcher the ability to utilize it without taking their eyes off their CAD screen.  Some of the features and functions on the RiverBoard are:

For cost reasons, we needed something that was customizable, easy to replace, durable, and allowed for expansion.  Apparently this was quite the request as Motorola and approximately 8 other vendors were not able to meet our requirements.  Genesis not only met all our requirements, they exceeded them.

Dawn Lopez
Communications Supervisor
County of Riverside, Retired